Logistics & Supply Chain320% Revenue Pipeline Increase
Enterprise CRM Automation for Global Logistics Leader
Engineered a custom CRM solution that automated multi-channel lead intake, automated WhatsApp follow-ups, and streamlined freight quote workflows across 14 international offices.
The Business Challenge
The client was losing high-value freight inquiries due to fragmented spreadsheets, delayed email response times, and lack of lead visibility across regional sales teams.
Kode Company's Engineering Solution
Kode Company developed a custom enterprise CRM built on Next.js, Node.js, and PostgreSQL. We implemented automatic lead distribution, WhatsApp Business API triggers, and real-time deal Kanban boards.
Key Business Impact & Results
320% increase in qualified sales pipeline within 90 days
Average quote response time reduced from 24 hours to 8 minutes
80% reduction in manual sales rep data entry tasks
Zero lead leakage across 14 global branch offices
Technology Stack Used
Next.jsNode.jsPostgreSQLWhatsApp APIDockerAWS
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Agile Development Cycles
Full Code Ownership
Dedicated Kerala & Global Engineers